One system for the whole patient.

Payment, intake, clinician review, and pharmacy in one record, with your brand's own patient app on top.

The clinician’s Encounters page: counts of cases to review, overdue, and flagged, above a table of open cases with each patient, product, status, and how long the case has been open.

Five vendors. One patient.

Many cash-pay brands pass each patient through five vendors: a store, subscription billing, an intake form, a chart, and a pharmacy. Each one holds part of the story, and the parts drift apart.

1Wellness keeps what all five know in one record, so your team stops reconciling them by hand.

  • Store
  • Billing
  • Intake
  • Chart
  • Pharmacy
1Wellness One record
Store, billing, intake, chart, and pharmacy are each a separate vendor. 1Wellness keeps what all five know in one record.

From checkout to pharmacy

Each prescription order takes the same path, and every step lands in the same record.

  1. Pay

    The patient checks out in your Shopify store.

  2. Intake

    They complete your branded intake form.

  3. Assign

    A clinician is assigned to the encounter.

  4. Decide

    The clinician reviews the chart and approves or declines.

  5. Send

    One click sends the approved prescription to the pharmacy.

No prescription is filled without a clinician’s approval.

What’s in the platform

Each part works on the same patient record.

One record from purchase to pharmacy

The order, the subscription, the intake, and the clinical decision live in one record, so billing and treatment stay in step.

A patient chart overview: the open encounter, the Shopify order with its progress from ordered through intake and clinician review to prescription and shipping, and a timeline of the patient’s events.

Clinician workspace

The inbox, the encounter, the patient chart, and the approve or decline decision, in one place.

An encounter for a skin and hair care order: Approve and sign and Decline buttons, the flagged answers (none), the patient’s intake answers, and the patient’s conditions, vitals, and other products.

Built-in pharmacy network

A pharmacy network that ships to all 50 states. When the clinician approves, one click sends the prescription to the pharmacy.

An encounter with two prescription lines waiting for the clinician, each showing medication, directions, quantity, refills, and days supply, with Prescribe and Decline buttons at the top.

Video visits that just work

Patients join video visits from the patient app, with nothing for staff to install. A waiting room shows clinicians who is waiting.

The clinician’s live queue: a drop-in patient in the waiting room with a Join button, and today’s video visits by time.

Intake built in

Branded intake forms that the patient completes after purchase.

Step 2 of 4 of a branded intake form, Health History, asking for weight, height, and medical background.

Works with Shopify

Sell through your Shopify store. 1Wellness picks up the order.

The Orders page: Shopify orders with customer, products, intake status, each order’s progress toward clinician review, and its status.

Also in the platform

Controlled substances

Prescribe controlled substances through the same workspace your clinicians already use.

Your brand’s patient app

An iOS and Android app under your brand, for visits, refills, and push notifications.

Built to hold clinical data

How we handle security
  • Each client kept apart

    Every brand’s data sits in its own database schema, and the app’s database role for that brand cannot reach any other.

  • An audit trail

    Clinical actions on patient records are logged with who took them and when.

  • Encrypted

    Data is encrypted in transit and at rest.

Talk to us about your brand

Pricing depends on your volume and services. Tell us about your brand and we will reply within one business day.

Contact us for pricing